7spins Casino Terms & Conditions

1. About these Terms & Conditions

These Terms & Conditions form an agreement between you and 7spins Casino in relation to your use of the website, account services, casino games and any related features made available through the site. They apply to visitors, registered customers and anyone who otherwise accesses or uses the services. Other notices, game rules, promotional terms, privacy information and responsible gambling material may also apply. If there is a conflict between these terms and a specific promotion or game rule, the more specific rule may apply to that promotion or game, unless stated otherwise.

You should review these terms before each use of the website. We may update, replace or amend them from time to time where permitted by applicable law. Changes may be published on the website, and your continued use after an updated version is made available may mean that you accept the revised terms. If you do not agree with an amendment, you must stop using the website and follow any available account closure process.

The website is intended for people who are legally permitted to access online gambling services in their location. You are responsible for checking whether using the services is lawful where you live and for complying with all applicable Australian laws, regulations and rules. We do not invite anyone to use the website where access or gambling activity is prohibited.

Definitions

• “We”, “us” or “our” means 7spins Casino and the relevant operator of the website.
• “You” or “your” means the person accessing the website or holding an account.
• “Account” means the personal customer account created to use the available services.
• “Services” means the website, games, account functions, promotions and related features made available from time to time.
• “Terms” means these Terms & Conditions and any documents or rules expressly incorporated into them.

2. Eligibility and your account

You must meet the minimum legal age and any other eligibility requirements that apply in your location before opening or using an account. You must provide accurate, current and complete information during registration and whenever we reasonably ask you to update or confirm your details. An account must be registered in your own name and may only be used by you. You must not create an account for another person, allow another person to use your account or operate more than one account unless we have expressly permitted this.

You are responsible for keeping your username, password, authentication details and other security information confidential. If you believe that someone else has accessed your account, or if your login information has been lost or compromised, you must notify us through the available support channel as soon as possible and change your credentials where possible. You are responsible for activity carried out through your account unless you have taken reasonable steps to protect it and promptly reported unauthorised access.

We may need to verify your identity, age, location, source of funds or other information before allowing you to use particular services, process a transaction or complete a withdrawal. Verification may involve requesting suitable documents or information. You must provide genuine documents that belong to you and must not alter, conceal or misrepresent information. Delays may occur while checks are being completed, and some account functions may be restricted during the process.

• You must not use the website for unlawful activity, fraud, money laundering, terrorist financing or any other prohibited purpose.
• You must not use automated software, bots, scripts, scraping tools or other technology intended to interfere with the website or gain an unfair advantage.
• You must not attempt to exploit an error, vulnerability, technical fault or incorrectly displayed information.
• You must not collude with other customers, manipulate game outcomes or engage in conduct that could compromise the fairness or security of the services.
• You must not use funds, payment methods or personal details belonging to another person without proper authorisation.

We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, verification cannot be completed, activity is unlawful or the account presents a security, compliance or responsible gambling concern. Where appropriate and legally permitted, we may explain the reason for action and advise you about any available review process.

3. Games, deposits, withdrawals and promotions

Games and other wagering services are provided subject to the rules displayed on the relevant page. Before placing a wager, you should check the game instructions, eligible outcomes, bet options and any applicable restrictions. A wager is generally treated as accepted only when it has been recorded by our systems. A transaction that has not been accepted, or that is rejected because of a technical or account issue, will not create an obligation to provide a game result.

You must check the details of each wager before confirming it. Subject to applicable law and any specific game rules, accepted wagers may not be cancelled or changed after confirmation. Game results and account records maintained by our systems will ordinarily be used to determine the outcome, unless there is clear evidence of an error, malfunction, fraud or another reason requiring review. If a technical fault affects a game or transaction, we may void or correct the affected activity in a fair and lawful manner.

Payments and account balances

You may only deposit funds using a payment method that you are authorised to use. Payment providers may apply their own terms, processing arrangements or fees. We do not guarantee that every payment method will be available at all times. Deposits may be subject to verification, minimum or maximum thresholds, security checks and other conditions shown on the website. You must not deposit funds for the purpose of transferring money to another customer or using the account as a banking service.

Withdrawals may be subject to identity checks, payment verification, source-of-funds checks, account status requirements and any other lawful controls. We may return funds to the original payment method where this is required for security or compliance reasons. You are responsible for ensuring that the payment details supplied for a withdrawal are correct. We are not responsible for loss caused by incorrect information provided by you.

If a payment is reversed, charged back, disputed or otherwise not received, you remain responsible for the amount owed and any reasonable costs arising from the failed payment, subject to applicable law. We may suspend relevant account activity while a payment issue is investigated. You should not spend funds that were credited to your account in error. If an incorrect credit occurs, we may correct the balance and recover the amount in accordance with the law.

Promotions and bonuses

Promotions, bonuses, free spins and other offers are available only under their individual promotional terms. Those terms may include eligibility requirements, activation steps, expiry dates, wagering requirements, game restrictions, maximum bet rules and withdrawal conditions. You should read the complete offer terms before accepting or using a promotion. If promotional terms are not met, the offer or associated winnings may be removed where permitted.

Unless an offer specifically allows otherwise, customers must not abuse a promotion by creating multiple accounts, coordinating activity, using prohibited payment methods or attempting to obtain an unfair benefit. We may cancel, amend or withdraw an offer where required by law, where an error has occurred or where we reasonably believe that the offer has been misused. Any decision will be made in accordance with applicable requirements and the relevant promotional terms.

4. Responsible gambling, privacy and security

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. You should only gamble with money you can afford to lose and should set personal limits on the amount of time and money you spend. Take regular breaks and avoid gambling when you are distressed, affected by alcohol or drugs, or trying to solve financial problems.

• Do not chase losses or increase your bets to try to recover money.
• Keep gambling separate from essential household spending and financial commitments.
• Use available account controls, limits, time-outs or self-exclusion options if gambling is becoming difficult to manage.
• Ask for support from a qualified gambling support service, health professional or trusted person if you are concerned about your gambling.
• If you are under the legal gambling age, do not use the website or attempt to create an account.

We may apply customer protection measures, including account monitoring, enquiries, limits, restrictions, cooling-off periods or account closure where appropriate. These measures may be applied for responsible gambling, identity, security, legal or regulatory reasons. Information about responsible gambling tools and support options should be read alongside these terms.

We collect, use, store and disclose personal information in accordance with our Privacy Policy and applicable privacy laws. Information may be used to provide the services, verify identity and age, process payments, prevent fraud, meet legal obligations, maintain security, manage responsible gambling risks and communicate with you about your account. You should ensure that the information you provide is accurate and tell us when it changes.

5. Website use, liability and general legal terms

We aim to keep the website available, accurate and secure, but access may occasionally be interrupted for maintenance, technical problems, updates, events outside our reasonable control or other operational reasons. Website content may change without notice. We do not guarantee that the website will always be uninterrupted, error-free, compatible with every device or free from harmful components. You are responsible for using suitable equipment, software and an internet connection.

To the extent permitted by law, you use the website and services at your own risk. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those rights, we are not responsible for loss caused by your breach of these terms, inaccurate information supplied by you, misuse of your account, failure to protect your security details, interruption outside our reasonable control or reliance on information that was not intended to be relied upon.

You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit the website, software, branding, text, images or other content unless you have written permission or the law allows you to do so. You may use the website only for personal, lawful purposes. Links to third-party websites may be provided for convenience, but we do not control those websites and are not responsible for their content, availability, privacy practices or terms.

Account closure and complaints

You may request closure of your account at any time by using the available account or support process. Account closure does not remove obligations that arose before closure, including obligations concerning outstanding payments, verification, unlawful activity or disputes. We may retain information where required for legal, security, compliance, accounting or responsible gambling purposes.

If you have a question, believe a transaction or game result is incorrect, or wish to make a complaint, please use the support or complaints process made available on the website. Provide enough information for the matter to be reviewed, including relevant dates, transaction details and a clear description of the issue. We may ask for further information before responding. Complaints will be assessed in accordance with applicable requirements and our internal procedures.

Applicable law and interpretation

These terms are intended to operate subject to the laws and mandatory consumer protections that apply to you and to the services. Any dispute should first be raised through the available complaints process. If a provision of these terms is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a right immediately does not mean that the right has been waived.

By continuing to use 7spins Casino, you confirm that you have read these Terms & Conditions, understand the obligations that apply to you and agree to comply with them. If you do not accept the terms, you must not access the website, open an account or participate in any available game or promotion.